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Training and Support Specialist

Recruitment, Training & Support Center for Special Education Surrogate Parents (RTSC)

Job Summary: Works closely with other programs at the Federation to provide ongoing support to active SESPs, identify training needs, as well as, to develop, coordinate and implement trainings for new Special Education Surrogate Parent (SESP) volunteers including; initial orientations, monthly webinars, trauma and learning professional development opportunities for Local Education Agents, foster care families, and ongoing research for the monthly newsletter Consider This…

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Essential Job Functions:

  • Continual development and oversight of all training activities for SESPs.
  • Work with RTSC Director to revise as needed a 3-hour orientation which will include how complex trauma impacts the learning process – including social-emotional challenges and sustained academic progress, basic rights for students with disabilities, the IEP process, confidentiality, communicating and working with IEP team members, roles and responsibilities of SESPs, overview of students eligible for SESPs, discipline issues, and issues concerning DCF such as movement within the child welfare system and transition to independent living. Conduct, with other RSTC staff, SESP orientation trainings three times per month in different regions statewide, including an online orientation
  • Implement additional trainings for new SESPs
  • Regularly review surveys conducted after orientations, webinars, and trainings to revise training objectives and SESP training needs.
  • Meet with RTSC and SESPP staff to discuss results of ongoing monthly research to determine the content of the monthly newsletter (Consider this…).
  • Work with RTSC Director to organize and implement professional development trainings and monthly webinars for SESPs across the state.
  • Plan and implement one day conference for SESPs to enhance knowledge of IEP process, disabilities, behavior and emotional issues, Trauma and learning, navigating the system, and other topics specific to SESPs and the professionals that serve them
  • Procure CEUs for professional development and RTSC conferences
  • Develop and oversee all support activities for SESPs.
  • Provide ongoing support to SESPs through phone calls, emails and other means.
  • Work with RTSC Director and outside agency to assess ongoing support needs of SESPs, including foster parents, and the professionals that serve them
  • Other duties and responsibilities as requested by RTSC Director.
  • Research relevant information for the publication of a monthly Consider This e-newsletter
  • Organize and facilitate monthly webinars on topics relevant to SESPs and the professionals that serve them
  • Present trauma and learning trainings as professional development to schools through the LEA Initiative


Required Qualifications:

  • Master’s degree in education, special education, counseling or related fields.
  • Extensive knowledge of special education law and development of IEP and the Team process.
  • Expertise in complex childhood trauma, especially as it impact the learning process and academic performance
  • Work experience as advocate or member of IEP team.
  • Experience with the special education surrogate parent program.
  • Experience in developing curriculum and interactive instruction methodology.
  • Experience in adult education, preferably in presenting to parents, professionals and community members about special-education related topics.
  • Familiarity with disability and emotional/behavioral/psychiatric issues related to children and youth.
  • Experience, preferably clinical, in working with students and families served by DCF.
  • Excellent oral and written communication skills.
  • Computer skills including Word, Excel, Access, PowerPoint and GoToWebinar.
  • Massachusetts license and access to a vehicle.
  • Willingness to work occasional evenings or weekend days.
  • Preference given to a parent of a child with special needs, particularly a child who has experienced complex childhood trauma.


Please Note:
This position will be located at the Federation’s offices in Charlestown, MA. This is a full-time position (40 hours per week). More details on the program can be found at: http://fcsn.org/rtsc/.

To Apply:
Please submit a resume and cover letter by mail to: FCSN Human Resources, The Shrafft Center, 529 Main Street, Suite 1M3, Boston, MA 02129 or send your materials by email to: jhyatt@fcsn.org.

The Federation for Children with Special Needs (FCSN) embraces the diversity of our staff and is committed to increasing the diversity of our organization. As an Affirmative Action/EEO employer, FCSN is also committed to providing equal employment opportunities to all employees and candidates for employment without regard to race, religion, color, national origin, ancestry, ethnicity, sex, pregnancy, gender identity, sexual orientation, age, physical or mental disability, genetic information, veteran status, or any other legally protected status or designation. We welcome parents of children with special needs or those with a disability to apply!