March 19, 2020, Frequently Asked Questions:
The Federation for Children with Special Needs has been a trusted resource for many decades for families of children with special needs and the professionals working with them. In this unsettling time, we will continue to support all of you by answering questions, problem-solving with partners and providing trusted resources and information. FCSN has developed the Frequently Asked Questions and Resources posted on this page. If you have additional questions or situations that you are struggling with, please fill out the online form and the appropriate person from the Federation will respond.
Department of Elementary and Secondary Education: http://www.doe.mass.edu/sfs/emergencyplan/covid19.html
Special Education Resources: http://www.doe.mass.edu/news/news.aspx?id=25964
CORONAVIRUS/COVID-10 FREQUENTLY ASKED QUESTIONS FOR SCHOOLS AND DISTRICTS REGARDING SPECIAL EDUCATION (Revised March 26, 2020 based on United States Department of Education (USED) Supplemental Facts Sheet, released March 21, 2020): click here
Here are some videos that will walk you through the process of accessing online learning.
How to join Google Classroom?
How to join a Zoom meeting?
Introduction to Zoom (Free online classes through Harvard University): Wednesday, April 15, 2020, 4:00pm to 5:00pm https://edportal.harvard.edu/event/introduction-zoom-1?fbclid=IwAR3aEdZ9VQY1OJJi6yNAXthyXUBqVVnAr_zznEyCq20elShJrD0ebN4D-_M
and Friday, April 17, 2020, 10:00am to 11:00am https://edportal.harvard.edu/event/introduction-zoom-2?fbclid=IwAR05Tw8Zc7aYyxwTeWwex69rwIy0fcdjs8JgO9QGZJUEFY0oYNhGRFOkVHA
Will I lose my MassHealth benefits during the COVID-19 outbreak? No, your MassHealth coverage will be protected throughout the COVID-19 outbreak national emergency. As of March 18, 2020, MassHealth will not end coverage for any member or any person who is approved for coverage during the COVID-19 outbreak national emergency and for one month after the emergency period ends.
I received a letter in the mail saying my coverage was ending soon. How can I keep my coverage during this outbreak? If your coverage extends through at least March 18, 2020, your coverage is protected and will not be terminated during the COVID-19 outbreak national emergency and for one month after the emergency period ends. You do not need to send in any additional paperwork to keep your coverage. If you have questions about your coverage, contact our Customer Service Center at (800) 841-2900 TTY: (800) 497-4648.
The answers to these questions are taken from this Mass Health web page; Frequently Asked Questions (FAQ) section: https://www.mass.gov/info-details/masshealth-coronavirus-disease-2019-covid-19-applicants-and-members#members-
This web page provides answers to questions about MassHealth member status and coverage. This member FAQ is easy to read and will address many families questions. It should also be helpful to professional partners working with families. Mass Health is updating this FAQ section as changes are made.
Mass Health FAQ: see section “LTSS specific”: https://www.mass.gov/info-details/masshealth-coronavirus-disease-2019-covid-19-applicants-and-members#frequently-asked-questions-for-members-and-applicants-
- CDC FAQ about coronavirus and children: https://www.cdc.gov/coronavirus/2019-ncov/prepare/children-faq.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fspecific-groups%2Fchildren-faq.html
- CDC social media sites: Twitter: @CDCgov: Facebook: CDC : Instagram.
- MA DPH coronavirus web page:
- MA Division of Children and Youth with Special Health Care Needs Facebook page:
- @MDPH.CYSHCN.Program or search online: https://www.facebook.com/MDPH.CYSHCN.Program/
Mass Health: Children’s Behavioral Health Initiative (CBHI) Provider Frequently Asked Questions: http://rosied.org/resources/Documents/CBHI%20Provider%20FAQs.pdf
Substance Abuse and Mental Health Services Administration (SAMHSA): https://www.samhsa.gov/