Family TIES of MA – Regional Parent Coordinator Northeast MA (Part time)

Overview: Family TIES (FT) of Massachusetts is a statewide information and support network for families of children with special health care needs and/or disabilities Family TIES of MA provides information and referral, technical assistance, and training for parents of children with special health needs or disabilities and professionals serving families. Family TIES is a project of the Federation for Children with Special Needs (FCSN), funded by the Massachusetts Department of Public Health, Bureau of Family Health and Nutrition (DPH).

Summary: Regional Parent Coordinators provide information, referral, technical assistance, and training to parents facing a variety of challenges in raising their children with special health needs. Regional Parent Coordinators identify support parents, emerging parent leaders, and parent trainers. This is a part-time position (20 hours) based in the Northeast MA region. The Parent Coordinator must live in the Northeast MA region and will work at the Department of Public Health satellite office in Tewksbury at least three days per week. The on-site requirement may change due to COVID-19 pandemic.

Primary Responsibilities

  • Provide information and technical assistance on early intervention, state and regional resources, and supports to parents, caregivers, and providers
  • Identify, build relationships and share information with families from diverse cultural, linguistic and ethnic backgrounds
  • Identify and facilitate supports and collaboration activities with community organizations and agencies within the region
  • Offer information and resource materials at community-based public meetings, conferences, and health fairs
  • Responsible for data collection and record-keeping
  • Identify parents to participate in the statewide Parent-to-Parent program and Family Advisor Program
  • Connect parents to a variety of training activities offered by Family TIES, other Federation and DPH/CYSHN programs, and statewide organizations and agencies
  • Provide training and technical assistance that are accessible to all parents, including those who are non-English speakers or who have limited English proficiency
  • Assist in planning and staffing the Federation’s annual conference, Visions of Community
  • Attend DPH regional office meetings, Federation staff meetings, and other meetings, as Attend Bureau of Family Health & Nutrition monthly All staff meetings, Division for Children and Youth with Special Health Needs, all staff meetings, and annual Massachusetts Early Intervention Consortium Conference
  • Serve in advisory and consultant roles to the Office of Family Initiatives at DPH and participate in DPH and Federation activities, as requested
  • Collaborate with staff of the Early Intervention and Regional Consultation programs, Early Intervention Parent Leadership Project, DPH Community Support Line and Care Coordination Programs, DPH Northeast MA office staff, Federation staff, and peers in Parent-to-Parent programs
  • Other duties, as requested by the Project Director

Qualifications for the Position

  • Parent of a child with special health needs, disabilities, and/or chronic illness
  • Bachelor’s degree (experience may be substituted for education)
  • Two years of paid and/or volunteer experience providing support and information to parents
  • Strong communication, interpersonal skills, and public speaking skills
  • Ability to work both independently and in collaboration with others
  • Strong computer skills and knowledge of Zoom, Microsoft Office (Word, Excel, Access, Outlook, and PowerPoint) or ability to learn
  • Knowledge of community resources in Northeast MA region
  • Ability to work occasional weekends and evening
  • Valid Massachusetts driver’s license and access to a car

To Apply:
Send your resume and cover letter to Family TIES – Project Director by email to:; or by mail to: Federation for Children with Special Needs, Attn: HR, 529 Main Street, Suite 1M3, Boston, MA 02129

The Federation for Children with Special Needs (FCSN) embraces the diversity of our staff and is committed to increasing the diversity of our organization.  As an EEO employer, FCSN is committed to providing equal employment opportunities to all employees and candidates for employment without regard to race, religion, color, national origin, ancestry, ethnicity, sex, pregnancy, gender identity, sexual orientation, age, physical or mental disability, genetic information, veteran status, or any other legally protected status or designation.   Also, we welcome parents of children with special needs or those with a disability to apply!