NextGen Careers Outreach Specialist (Bi-lingual)
Cambodian, Spanish, Portuguese, Haitian Creole, Mandarin Chinese, or Vietnamese.
(Part-time 20 hours per week, additional hours may become available).
The Federation for Children with Special Needs provides information, support, and assistance to all families, especially those with children with disabilities, their professional partners, and their communities. We are committed to listening to and learning from families and encouraging full participation in community life by all people, especially those with disabilities.
NextGen Careers Initiatives at FCSN:
FCSN works to build an equity-driven culture of family engagement, seeking family-led and co-created solutions to the challenges faced by historically marginalized children and youth. Our programs strengthen the capacities of families, educators, healthcare providers, and child development professionals to build layers of support that help young people thrive. FCSN is working with the Massachusetts Rehabilitation Commission (MRC) to provide outreach and family support for a pilot program, the NextGen Careers Initiative.
NextGen Careers Outreach Specialists provide bilingual support, outreach, and trainings aimed at increasing parent/caregiver awareness of the NextGen Careers Initiative, particularly among families with a first language other than English.
Essential Job Functions:
- Answer NextGen calls during established hours speaking one of the following languages: Cambodian, Spanish, Portuguese, Haitian Creole, Mandarin Chinese, or Vietnamese.
- Return calls and respond to emails about the NextGen Careers program and make referrals as appropriate.
- Contribute to the team’s response to calls and emails from English-speaking families.
- Attend family-facing meetings and events to share information about the NextGen Careers Initiative and resources, using materials developed by the program.
- Perform data entry to document presentations and direct communication with families.
- Attend required supervision and staff meetings.
- Must be bilingual in English and one of the following languages: Cambodian (Khmer), Spanish, Portuguese, Haitian Creole, Mandarin Chinese, or Vietnamese.
- Ability to work a consistent schedule that may include early evenings and may include some weekend hours.
- Existing connections within diverse language communities, particularly outside of the City of Boston; and the ability to build new connections with prioritized communities.
- Ability to work from home in a dedicated workspace using FCSN-provided equipment.
- Access to transportation and ability to travel for some in-person meetings including an annual School Navigation staff retreat, select in-person Open House or Outreach events, among others.
- Experience providing information and support for families.
- Strong communication, interpersonal, and presentation skills.
- Ability to navigate computer technologies including databases, videoconferencing, email, and Microsoft Word.
- Basic knowledge of public education and willingness to learn more.
*Please Note: This is a part-time position, up to 20 hours/week (additional hours may become available). This program is grant-funded and continuation of the program will be dependent on a continuation of our grant.
Send your resume and cover letter by email to: firstname.lastname@example.org and email@example.com; or by mail to: Federation for Children with Special Needs, Attn: HR, 529 Main Street, Suite 1M3, Boston, MA 02129.
The Federation for Children with Special Needs (FCSN) embraces the diversity of our staff and is committed to increasing the diversity of our organization. As an EEO employer, FCSN is committed to providing equal employment opportunities to all employees and candidates for employment without regard to race, religion, color, national origin, ancestry, ethnicity, sex, pregnancy, gender identity, sexual orientation, age, physical or mental disability, genetic information, veteran status, or any other legally protected status or designation. Also, we welcome parents of children with special needs or those with a disability to apply!