Family TIES of MA – Regional Parent Coordinator Northeast MA

Part-time position 

Our Mission:  

The Federation for Children with Special Needs provides information, support, and assistance to all families, especially those with children with disabilities, their professional partners, and their communities.  We are committed to listening to and learning from families and encouraging full participation in community life by all people, especially those with disabilities.

Overview: Family TIES (FT) of Massachusetts is a statewide information. and support network for families of children with special health care needs and/or disabilities. Family TIES of MA provides information and referral, technical assistance, and training for parents of children with special health needs or disabilities and professionals serving families. Family TIES is a project of the Federation for Children with Special Needs (FCSN), funded by the Division of Early Intervention at the Massachusetts Department of Public Health (DPH), and is co-managed with the Bureau of Family Health and Nutrition (BFHN).

Job Summary:

Regional Parent Coordinators provide information, referral, technical assistance, and training to parents raising their children with special health needs and/or disabilities. Regional Parent Coordinators are all parents of children with special health needs. This is a part-time position (20 hours) based in the Northeast MA region. It is highly preferable that the Parent Coordinator lives in the Northeast MA region.  The Northeast Regional Coordinator will work at the Department of Public Health satellite office in Tewksbury at least three days per week. However, the on-site requirement currently is one day a week and may change as COVID-19 conditions continue to improve.

Primary Responsibilities:

  • Provide information and technical assistance about early intervention, state and regional resources, and supports to parents, caregivers, and providers
  • Identify, build relationships and share information with families for diverse cultural, lingustic and ethnic groups
  • Identify and facilitate supports and build relationships with diverse communities within the region
  • Offer information and resource materials at community-based public meetings, conferences, and health fairs
  • Responsible for data collection and record-keeping
  • Identify parents to participate in the statewide Parent-to-Parent program and Family Advisor Program
  • Connect interested families to a variety of training activities offered by Family TIES, other Federation and DPH/CYSHN programs,
  • Provide training and technical assistance that is accessible to all parents, including those who are non-English speakers or who have limited English proficiency
  • Assist in planning and staffing the Federation’s annual conference, Visions of Community (VOC)
  • Attend DPH, BFHN, and DCYSHN meetings, Federation staff meetings, and other meetings, as requested
  • Serve in advisory and consultant roles to the Office of Family Initiatives at DPH and participate in DPH and Federation activities, as requested
  • Collaborate with staff of the Early Intervention and Regional Consultation programs, Early Intervention Parent Leadership Project, DPH Community Support Line, and Care Coordination Programs, DPH Northeast MA office staff, Federation staff, and peers in Parent-to-Parent programs
  • Other duties, as requested by the Project Director

Qualifications for the Position:

  • Parent of a child with special health needs, disabilities, and/or chronic illness
  • Bachelor’s degree (experience may be substituted for education)
  • Two years of paid and/or volunteer experience providing support and information to parents
  • Strong communication, interpersonal skills, and public speaking skills
  • Ability to work both independently and in collaboration with others
  • Strong computer skills and knowledge of Zoom, Microsoft Office (Word, Excel, Access, Outlook, Quick Base, and PowerPoint) or ability to learn
  • Knowledge of community resources in the Northeast MA region
  • Ability to work occasional weekends and evenings
  • Valid Massachusetts driver’s license and access to a car
  • Bilingual/bicultural a plus

The Regional Parent Coordinator reports to the Family TIES of MA Project Director.

This position is 20 hours per week, with excellent benefits.

To Apply:

Please send a letter of interest and resume to Pat Cameron, Project Director,; or by mail to: Federation for Children with Special Needs, Attn: HR, 529 Main Street, Suite 1M3, Boston, MA 02129

The Federation for Children with Special Needs (FCSN) embraces the diversity of our staff and is committed to increasing the diversity of our organization.  As an EEO employer, FCSN is committed to providing equal employment opportunities to all employees and candidates for employment without regard to race, religion, color, national origin, ancestry, ethnicity, sex, pregnancy, gender identity, sexual orientation, age, physical or mental disability, genetic information, veteran status, or any other legally protected status or designation.   Also, we welcome parents of children with special needs or those with a disability to apply!