FCSN // About Us // Career Opportunities // Training and Support Specialist (RTSC) and/or Coordinator (Pathways)

Training and Support Specialist (RTSC) and/or Coordinator (Pathways)

Recruitment, Training and Support Center for Special Education Surrogate Parents (Part-Time 24 hours); Pathways for Parents (Part-Time 16 hours) (Preference will be given to candidate seeking both positions) 

Job Summary

RTSC: The Training and Support Specialist for the Recruitment, Training and Support Center for Special Education Surrogate Parents presents orientation and professional development trauma trainings; assists with research and development of training and resources; and provides ongoing special education and child welfare related support and guidance to Special Education Surrogate Parents (SESPs) and others.

Pathways: The Pathways for Parents Coordinator provides information, guidance and referrals to parents who receive services from the Massachusetts Department of Children and Families (DCF), and works with DCF to build staff capacity to support families.   

Essential Job Functions:

Training and Support Specialist (RTSC)1

  • Assist with the continual development and revising of all training activities
  • Present orientation trainings for volunteer Special Education Surrogate Parents
  • Present various Developmental Trauma and Learning trainings as professional development to school districts and other community organizations 
  • Provide ongoing support and follow up calls to SESPs through phone calls, emails and other means
  • Assist with identifying topics and presenters for monthly RTSC webinars  
  • Participate in the planning and development of the Annual RTSC conference  
  • Research relevant information to identify current and relevant content for the monthly Consider This e-newsletter
  • Other duties and responsibilities as part of the RTSC staff and requested by the Project Director
  • Assist with identifying ways to incorporate recruitment of SESP volunteers into all activities
  • Participate in RTSC and Federation All-Staff meetings

Coordinator (Pathways)2

  • Provide technical assistance (in collaboration with MA DCF) to parents and professionals regarding the needs of children receiving services form DCF including those with special education needs
  • Participate in conjoint activities with MA DCF pertaining to the development, implementation and advancement of family-centered policy and practice.
  • Build relationships with DCF administrators, department leaders and area staff to build the capacity for outreach to parents receiving services
  • Build relationships with DCF professional partners (lead agencies) to build provider staff capacity for family centered practice including informed referrals to community based supports and resources, information on education and special education, child/adolescent mental health needs, parent support groups, etc.
  • Provide technical assistance to support DCF provider agencies to advance diverse parent inclusion in developing and overseeing the agency’s policy and practice, such as parent participation on advisory boards, Continuous Quality Improvement (CQI) review teams, community outreach/activity groups, data collection teams, etc.  
  • Collaborate with local community organizations to deliver outreach training to communities, especially parents receiving DCF services
  • Develop curriculum (as necessary) and deliver training for parents on relevant topics, e.g., effective communication in meetings, parent involvement in their children’s educations, navigating human services agencies to obtain services, etc.  
  • Build collaborative relationships with other relevant Federation projects and initiatives and other family organizations
  • Participate in Federation All-Staff meetings


  • Bachelor’s degree in a related field, (Master’s preferred).
  • A strong understanding of the child welfare system with experience working with students and families served by DCF.
  • Preference given to a parent of a child with special needs, particularly a child who has experienced complex childhood trauma or who was previously served by DCF.
  • Extensive knowledge of special education law and development of IEP and the Team process.
  • Familiarity with disability and emotional/behavioral/psychiatric issues related to children and youth.
  • Excellent oral and written communication skills.
  • Experience providing trainings to an adult population.
  • Skilled at organizing, managing and completing multiple projects/tasks.
  • Ability to relate to and communication various groups of parents, professionals and policy makers.
  • Valid driver’s license, access to a vehicle and ability to travel state-wide.
  • Willingness to present occasional evenings or weekend trainings.

To Apply:
Interested applicants should send a resume and cover letter to FCSN Human Resources by email to hr@fcsn.org.  By mail to Federation for Children with Special Needs, The Schrafft Center, 529 Main Street, Suite 1M3, Boston, MA  02129.

1This position will be located at the Federation’s offices in Charlestown, MA.   This is a part-time position (24 hours per week).

2 This position will be located at the Federation’s offices in Charlestown, MA but requires one day a week in the DCF Offices in downtown Boston. This is a part-time position (16 hours per week).

3The Federation for Children with Special Needs (FCSN) embraces the diversity of our staff and is committed to increasing the diversity of our organization.  As an EEO employer, FCSN is committed to providing equal employment opportunities to all employees and candidates for employment without regard to race, religion, color, national origin, ancestry, ethnicity, sex, pregnancy, gender identity, sexual orientation, age, physical or mental disability, genetic information, veteran status, or any other legally protected status or designation.   Also, we welcome parents of children with special needs or those with a disability to apply!