FCSN // Career Opportunities // Outreach Specialist for Black Communities

Outreach Specialist for Black Communities

Job Summary:
Position is responsible for providing information, training, and support on special education law,
healthcare, family engagement, and related issues to underserved families, youth, professionals with
whom they work, and the organizations that serve them across Massachusetts. We are seeking to add a .5 FTE (20 hours/week) Outreach Specialist to focus on outreach and engagement to families and youth with special needs in Black communities throughout Massachusetts.

Essential Job Functions:

  • Provide accurate and timely information and referrals on special education, health needs,
    family engagement and related matters by phone, email, or in person to parents, youth
    with disabilities, the professionals with whom they work, and the organizations that serve
    them across Massachusetts.
  • Work collaboratively with professional partners (task force, coalitions, advisory boards) as
    needed to insure that the family voice is present and the needs of all families, especially in
    underserved communities, are heard and valued in the development of programming and
  • Develop culturally appropriate best practice strategies for outreach within targeted
  • Use a cultural broker model to identify needs of families and community; work
    collaboratively with participate in promoting new strategies and activities to support needs.
  • Provide high quality follow‐up oral or written responses in response to requests for
  • Conduct educational workshops on special education and family engagement related issues
    in preferred languages.
  • Identify and promote new leaders.
  • Conduct outreach to families, primarily in underserved communities, including in person
    outreach, connections through other communities organizations, resource fairs, emails and
    through the use of traditional and social media.
  • Collaborate with SEPACs and ELPACs.
  • Support communication and interactions with families and their children’s schools to
    promote partnership between home and school.
  • Support communication and interactions with families and their children’s healthcare and
    community providers to promote partnership between home, health care providers and
    community resources.
  • Review Federation materials and presentations to ensure cultural competence.
  • Promote awareness of outreach projects and other Federation projects.
  • Provide assistance and guidance for support group meetings for parents and/or youth in
    their preferred language.
  • Conduct timely database input as required.
  • Research and develop a personal knowledge of topics related to parent/family requests
    through continuing education, workshop attendance, personal contacts, Federation
    resources, the Internet, and other opportunities.
  • Prepare and disseminate information packets and other materials at fairs and conferences.
  • Work collaboratively with other Federation staff on agency wide projects, including the
    Federation’s Visions of Community Conference.
  • Participate in Federation staff meetings and activities.
  • Perform other tasks assigned by Project Director.

Required Qualifications:

  • Bachelor’s Degree preferred.
  • Excellent communication skills. Fluency in both English and relevant language.
  • Knowledge of community outreach strategies and workshop training skills.
  • Ability to work both independently and as part of a team in fast‐paced environment.
  • Willingness to learn and grow.
  • Proficient PC‐based computer skills including use of e‐mail, internet, and willingness to
    learn data entry program.

Supervisor: Director of Parent Training and Information Center

Please e-mail your letter of interest and resume to: Human Resources (hr@fcsn.org).
The Federation for Children with Special Needs |The Schrafft Center | 529 Main Street, Suite 1M3 | Boston, MA | 02129

The Federation is an Equal Opportunity/Affirmative Action Employer. We consider all applicants regardless of
race, color, religion, sex, sexual orientation, gender identity, or national origin and we encourage people with
disabilities and parents of children with special needs to apply.