OneFederation Team – Service Request Form
How to get your service requests resolved quickly:
In order for us to provide the highest level of service, doing the following will help us identify and resolve issues more quickly:
- 1. Send a detailed description of the issue.
- 2. Detail what you were doing at the time.
- 3. Include a screen-shot or upload a file, if applicable.
- For Screenshots: press Ctrl + Print Screen SysRq. The image will be saved to your clipboard. Paste the image directly into an email or FCSN service request form.
Please allow up to 1 business day for a response to your support request. Requests sent after hours or on weekends will be responded to you on the next business day.