Stepping Up to Help Families During Challenging Times

Dear Federation Family,Pam Nourse

So much has changed in past months due to the COVID-19 pandemic. For example, here at the Federation, we went from gathering nearly 1,000 guests at our Visions of Community Conference in February – something unthinkable today – to conducting virtual online workshops with attendees surely “socially distancing” on the other end.

This issue of Newsline takes an in-depth look into the Federation’s response to COVID-19. From the first announcement of the stay-at-home order, we became determined to do what we could to continue to provide our much-needed services.

COVID-19 and the stay-at-home guidelines required Federation staff to adapt and become more creative than usual. Families asked for our workshops and other services to stay in place, and we responded. I am so proud how our staff overcame the challenges.

We have held daily, virtual workshops through our Facebook Live and YouTube platforms. One example of our success – our presentation on “School Closure and Special Education Rights,” done in partnership with the Special Needs Advocacy Network (SPAN), has drawn nearly 2,500 views on YouTube.

We know it has been challenging for families. Some individuals have faced the difficulties of being caregiver plus teacher plus work-from-home employee. That has required patience and fortitude.
Our gratitude goes out to the first-line responders, medical and other essential workers who faced the pandemic head on. Our sympathies are with all the families who lost a loved one during these trying times.

Please visit our Facebook Live and YouTube channels to view our virtual workshops at If you need individual advice and help, our Information Center remains a valuable resource to answer specific questions and provide guidance. Complete the Information Center Intake Form or call 800-331-0688. We will get back to you as soon as possible.

Our behalf of the staff, the Board of Directors and myself, I wish all of you good health and better days ahead.



Pam Nourse