The Information Center is a free service for all parents and professionals with questions about special education. It is staffed from 10:00 am to 3:00 pm, Monday through Friday, with trained volunteers and information specialists knowledgeable about federal / state special education laws and procedures as well as community resources.

Click here or the blue box to fill in our intake form:

Or call us:

617 236-7210 (Main Office)

413 323-0681 (Western MA)

800 331-0688 (MA statewide)

We will reply to you within two business days.

To access our language line:

  • English – Option 1
  • Spanish – Option 2
  • Haitian-Creole & French – Option 3
  • Portuguese – Option 4
  • Mandarin & Cantonese – Option 5
  • Vietnamese – Option 6
  • Russian – Option 7
  • All Other Languages – Option 8
  • ASL and CART captioning included