Frequently Asked Questions

We expect 800-1,000 Parents, Caregivers, Young Adults (14-26), Educators, Professionals and Service Providers who care about children and youth with disabilities and specialized support needs to gather online through our Zoom Events platform. Guests can browse the offerings of our Virtual Exhibitors and Sponsors and send them messages via chat, and you can attend a drop-in session with them hosted on Zoom.

As a conference attendee, you can join sessions, participate in chat, Q&A, and polls, network with other attendees, visit expo floors and sponsor booths, and access event lobbies for session previews and streaming. Recorded sessions will be available for viewing within the conference platform for up to 9 months after the conference.  

In the lead up to Conference day, we will also offer networking sessions and opportunities to meet with the Commissioners of state agencies including Department of Elementary and Secondary Education, Department of Developmental Services, Massachusetts Rehabilitation Commission, and Department of Public Health.

After the conference closes, we’ll continue to celebrate our community through the Youth VOC, held in Boston on March 21.

• American Sign Language (ASL) interpretation is provided for the keynote sessions and is also available for other sessions upon request.
• Closed captioning is available for all sessions.
• Our goal is to provide digital information in the most accessible format possible.
• To request ASL for specific sessions or inquire about other disability accommodations, please contact us at voc@fcsn.org or (617) 236-7210 by February 20, 2026 .

• Workshops will be available in English, Spanish, Portuguese, Haitian Creole, Vietnamese, Chinese, Somali, and American Sign Language.
• In addition to the languages noted above, all sessions will include access to upto 60 additional languages through our AI interpretation system. 
• Simultaneous interpretation will be provided for our “Meet the Commissioners” pre-conference address, our two keynote addresses, and for select presentations.
• The conference schedule will indicate which sessions are held in languages other than English, and which sessions will have interpretation provided. Our languge outreach team members selected presentations based on feedback from members of their communities.

We want all families to be able to access the information presented during the conference. At the same time, we do rely on ticket prices to ensure that our programs will be sustainable. If you have any hesitation about paying the ticket price, please request a scholarship by simply emailing voc@fcsn.org.

Special Education Surrogate Parents (SESPs) and MASSPAC Members may be eligible for discounts. You will hear more about this soon, or feel free to contact the SESP (rtsc@fcsn.org) or MASSPAC 9masspac@fcsn.org) team for more details.

After registering for the event:

1. Open the event invitation email and click the event link.
2. On the event page, enter the email address you used to register for the event.
3. You will receive a one-time password (OTP) sent to that email address.
4. Check your email inbox for the OTP code.
5. Enter the OTP code on the event page when prompted.
6. Once the code is verified, you will be granted access to join the Zoom Event.

No Zoom account is required—just access to the email address used for registration.

 You can join a Zoom Event on your mobile device without a Zoom account. Here’s how:

1. Download and install the Zoom app from the App Store or Google Play Store.
2. Tap the event link you received from the organizer (via email or calendar invite).
3. The Zoom app will open, and you’ll be prompted to enter your name and email address.

Attendees can update their Zoom Events profile by signing into the event hub, clicking their profile picture in the top-right corner, and selecting Manage Profile to edit details like name, position, and company in the Settings & Notifications tab. Changes can also be made via the “Edit Profile” option in the event lobby or mobile app, and profile photos can be updated in these sections. 

Options for obtaining tech support include:

• Viewing  the Attendee Guide
• Email voc@fcsn.org

Please use the latest version of one of the recommended browsers (Chrome, Firefox, Edge, Safari). If you can, try securing a direct connection to your router. If you still need assistance, contact us at voc@fcsn.org.

We are committed to keeping your contact information confidential. We do not sell, rent, or lease our contact data or lists to third parties.