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Project Director

Family TIES of Massachusetts

Full-Time Position

Overview: Family TIES (Together In Enhancing Support) of Massachusetts is led and staffed by parents of children and youth with special health needs. It provides information, referrals, parent to parent support and skill building to parents of children with special health needs, disability and chronic illness and their providers.

Family TIES is a project of the Federation for Children with Special Needs (FCSN) funded by the Massachusetts Department of Public Health, Bureau of Family Health and Nutrition (DPH). FCSN’s mission is to provide information, support, and assistance to parents of children with disabilities, their professional partners and their communities.

Job Summary: The Project Director of Family TIES oversees the day-to-day operations of all project activities to ensure high quality services and the timely completion of project goals and objectives including: project leadership, supervision, financial and administrative oversight, outreach, training and technical assistance. The Project Director of Family TIES supervises seven project staff located at various DPH offices throughout Massachusetts and primarily works at a DPH Regional Office with access to office space at FCSN. This position jointly reports to the Federation’s Executive Director and the Director of the Office of Family Initiatives.

Essential Job Functions:

  • Must be the parent of a child or youth with special health needs, disability and or chronic illness.
  • Oversee the day-to-day operations of the Family TIES project. Implement project goals and work plans that include the Family TIES website, annual resource directory and annual reports, as well as any other reports or documentation as requested.
  • Collaborate and serve in an advisory capacity to DPH; meet regularly with Director, Office of Family Initiatives (OFI). Collect and share data with DPH/OFI to inform community needs assessment activities and participate in DPH activities as requested. Serve as a liaison with DPH programs such as Early Intervention and Regional Consultation Programs, Early Intervention Parent Leadership Project, Care Coordination Program, Community Support Line, MASSTART, CHNA members, etc.
  • Supervise up to seven Family TIES staff who perform information and referral services and parent-to-parent support. Manage staff performance and hold staff accountable for following FCSN policies and procedures. Approve time records, requests for time off and professional development opportunities for staff.
  • Collaborate with other FCSN projects, peers in parent-to-parent programs nationwide, and other collaborative groups and agencies to encourage public awareness of the work of Family TIES and FCSN.
  • Develop and maintain a comprehensive outreach and training plan for families, including training and support activities for diverse populations. Periodically evaluate training curriculum including webinars.
  • Oversee financial aspects of the project. Work with members of the finance department on project budget, oversee project expenditures, approve expense requests, monitor budget activity and report discrepancies. Prepare and submit quarterly and annual reports as required by funding source. Maintain overall budget spending and educate Family TIES staff on allowable use of funds, purchasing, payments or other fiscal policies.
  • Promote the Family TIES project, services and the Family TIES Advisors Program to expand recruitment in diverse communities through a variety of public awareness activities, including contact with media outlets. Represent Family TIES at meetings, conferences or other events.
  • Attend Federation Project Leadership Team and staff meetings, DPH meetings or other meetings as requested. Also assist in the planning and executing the Federation’s annual “Visions of Community” Conference.

Required Qualifications:

  • A bachelor’s degree is required (relevant experience may be substituted for education).
  • A parent of a child with special health needs, disabilities, and/or chronic illness, is required.
  • A minimum of 5 years successful programmatic and management experience. Prior supervisory experience.
  • At least 2 years of paid and/or significant volunteer experience providing support and information to parents of children with special needs.
  • Strong communication, writing, interpersonal and public-speaking skills.
  • Knowledge of Microsoft Office (Word, Excel, ACCESS, Outlook).
  • Familiarity with healthcare, community resources and related services for children with special needs.
  • Must possess a valid drivers’ license, access to dependable transportation and be able to travel throughout the state as required.
  • Must be able to work occasional evening and weekend hours.

To Apply: Interested applicants may send a resume and cover letter to Human Resources by email to hr@fcsn.org or by mail to Federation for Children with Special Needs, The Schrafft Center, 529 Main Street, Suite 1M3, Boston, MA 02129.

The Federation for Children with Special Needs (FCSN) embraces the diversity of our staff and is committed to increasing the diversity of our organization. As an EEO employer, FCSN is committed to providing equal employment opportunities to all employees and candidates for employment without regard to race, religion, color, national origin, ancestry, ethnicity, sex, pregnancy, gender identity, sexual orientation, age, physical or mental disability, genetic information, veteran status, or any other legally protected status or designation. Also, we welcome parents of children with special needs or those with a disability to apply!