Individual Assistance and Support

The Family to Family Health Information Center at Mass Family Voices provides 1:1, free, confidential assistance and support to:

  • parents and caregivers of children and youth with special health needs
  • professionals working with children and youth with special health needs

Contact:

Call us: 617-236-7210 or 800-331-0688

Email: info@fcsn.org

Online Intake Form

Online Intake Form

 

The Family to Family Health Information Center at Mass Family Voices sponsors and moderates a closed Facebook group for parents and professional partners to ask questions, support each other, and provide information on opportunities.

Join: https://www.facebook.com/groups/1407205172695871/

Frequent Family Questions

Families and professionals often call the Family to Family Health Information Center with questions like these:

  • Will my health insurance pay for the services my child needs?
  • Does my child qualify for Mass Health?
  • How do I choose the correct health plan?
  • Can I receive assistance for paying my health insurance premiums?
  • Can my child’s health team have input in my child’s IEP?
  • How can health care independence be part of my child’s transition planning and goals?

Supports

  • Hosts the annual Joining Voices Conference, featuring workshops of interest to families and professionals caring for children with special health needs
  • Offers webinars and in-person training to inform parents and professionals about available health care services, supports, and procedures